Courses

PeopleCert ITIL® 4 Specialist: Acquiring & Managing Cloud Services (AMCS) Certification Training – 16 PDUs

Service Management - ITIL® 4, Courses /

The ITIL Specialist: Acquiring & Managing Cloud Services module is for anyone requiring vendor-neutral, user-centric guidance on developing a practical understanding of how cloud procurement and technology can integrate with and support broader business strategy and functions, regardless of sector, industry, or cloud maturity. Course Summary for ITIL® 4 Specialist: Acquiring & Managing Cloud Services […]

PeopleCert ITIL® 4 Specialist: Acquiring & Managing Cloud Services (AMCS) Certification Training – 16 PDUs Read More »

PeopleCert AgileSHIFT® Official Certification

Agile Scrum, Courses / ,

Overview AgileSHIFT enables organisations to lead their business transformation and to thrive in an ever emerging disruptive and competitive marketplace. 4.8 out of 5   based on 416 ratings Course Summary for AgileSHIFT® Official PeopleCert Certification AgileSHIFT is the latest accredited training and certification from Global Best Practice providers, designed to support organisations to thrive

PeopleCert AgileSHIFT® Official Certification Read More »

PeopleCert SCRUM Master II

PeopleCert SCRUM Master II, Agile Scrum, Courses / ,

PeopleCert Scrum Master II is the second level of the PeopleCert Scrum qualification scheme provided and is aimed at anyone who wishes to become an efficient leading member in Scrum work environment. Scrum is an agile framework that helps teams work together to develop, deliver and manage complex software products. It increases team productivity by

PeopleCert SCRUM Master II Read More »

SDI – Service Desk Analyst v8 (SDA)

Courses, Service Desk Analyst, Service Desk Institute / ,

Overview The Service Desk Analyst (SDA) Professional Standard qualification recognizes an individual’s knowledge of customer service and support competencies and certifies that they have the skills required to work within the IT service and support industry. A certified individual will have: Essential skills and competencies to deliver efficient and effective support in the Service Desk

SDI – Service Desk Analyst v8 (SDA) Read More »

SDI – Service Desk Manager v8 (SDM)

Service Desk Manager, Courses, Service Desk Institute /

Overview The Service Desk Manager (SDM) qualification recognizes an individual’s knowledge of the competency requirements and skills required to be a manager of a service desk. SDM provides a thorough understanding of service desk management and leads to a globally recognised qualification. An SDM certified professional will be able to demonstrate: A thorough grounding in

SDI – Service Desk Manager v8 (SDM) Read More »