This module covers the ‘core’ service management activities and expands the current scope of ITIL to cover the ‘creation’ of services. Course Summary for ITIL® 4 Specialist: Create, Deliver and Support (CDS) New Business environment needs new ways of working & collaboration…. The speed at which technology is changing, organizations continue to face challenges of […]
ITIL 4 DSV covers all types of engagement and interaction between service providers and their customers, users, suppliers and partners. Course Summary for ITIL® 4 Specialist: Drive Stakeholder Value (DSV) Customer is a very important stake holder of all businesses, Value creation through enriched customer experience is the primary objective of most of the organizations
This ITIL® 4 Specialist: High Velocity IT (HVIT) course will help you understand how the digital enterprises and operating models focus on rapid delivery of their products and services while performing in high velocity environments to gain the maximum value. Course Summary for ITIL® 4 Specialist: High Velocity IT (HVIT) This specialist module is for
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This is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams. Course Summary for ITIL® 4 Strategist: Direct, Plan, and Improve (DPI) This Specialist module is for anyone who needs to align their team’s objectives to the organizational strategy. It also provides guidance on
The ITIL® 4 Leader: Digital and IT Strategy (DITS) moduleprovides guidance on how strategy should impact the design, delivery, and support of services throughout the service value chain of an organisation. Course Summary for ITIL® 4 Leader: Digital and IT Strategy (DITS) This module provides guidance on crafting a digital vision and shaping IT and business strategies.
ITIL 4 Managing Professional is a stream of four modules that are part of ITIL 4, the next evolution of ITIL. The four modules are: ITIL 4 Specialist: Create, Deliver and Support ITIL 4 Specialist: Drive Stakeholder Value ITIL 4 Specialist: High-velocity ITIL 4 Strategist: Direct, Plan and Improve. Course Summary for ITIL® 4 Managing
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PRINCE2 Agile Foundation provides the fundamentals of the PRINCE2 method so you can embed PRINCE2 Agile into your day-to-day work practices, testing knowledge of PRINCE2 governance requirements, agile concepts and techniques, and the interface between them. Who is PRINCE2 Practitioner for: PRINCE2 Agile® Foundation has been developed for anyone who delivers projects, large or small, in
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PRINCE2 Agile® Practitioner is the world’s most complete project management solution, combining the flexibility and responsiveness of agile with the clearly defined framework of PRINCE2®. The PRINCE2 Agile Practitioner certificate is designed to help professionals deliver agile projects by tailoring PRINCE2 management controls with a broad toolset of agile delivery techniques and frameworks. Who is PRINCE2
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MSP is specifically designed to address the most common challenges that organizations encounter when leading investments in change. It is designed to align programmes and projects to organizational strategy and to provide governance. It focuses on the outcomes of benefits, whilst mitigating risks and actively engaging stakeholders. Who is MSP® Managing Successful Programmes Foundation for: MSP
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MSP is specifically designed to address the most common challenges that organizations encounter when leading investments in change. It is designed to align programmes and projects to organizational strategy and to provide governance. Who is MSP® Managing Successful Programmes Practitioner for: MSP Practitioner is designed for project, programme and business change managers who want to apply
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