Courses

P3O® Foundation

PeopleCert P3O® Foundation Certification Training – 16 PDUs

The P3O Foundation Certification is suitable for individuals who want to demonstrate that they have sufficient knowledge and understanding of the P3O guidance and can work effectively in an environment within a P3O model. The P3O Foundation Certificate is also a pre-requisite for individuals wishing to achieve the P3O Practitioner Qualification. Who is P3O Foundation for: […]

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M_O_R Practitioner

PeopleCert M_o_R®4 Management of Risk Practitioner Certification Training – 24 PDUs

M_o_R® 4 is the definitive guide to managing risk effectively, providing practitioners with the ability to practically apply the framework in the workplace. It places value creation at the core of risk management and offers a practical understanding of how risk links to value creation and protection M_o_R® 4 is the definitive guide to managing

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M_O_R Foundation

PeopleCert Management of Risk (M_o_R®) Foundation (3rd edition) Certification Training. 16 – PDUs

The M_o_R Foundation Certification is suitable for individuals who want to demonstrate they have sufficient knowledge and understanding of issues concerning the identification, assessment and control of risks across all organisational perspectives and comprehend the main elements of the M_o_R framework (Principles, Approach, Processes, Embedding and reviewing) and how they support corporate governance. The M_o_R

PeopleCert Management of Risk (M_o_R®) Foundation (3rd edition) Certification Training. 16 – PDUs Read More »

ITIL®4 Specialist Monitor, Support and Fulfil

PeopleCert ITIL®4 Specialist: Monitor, Support and Fulfil Certification Training – 10PDUs.

The ITIL 4 Specialist: Monitor, Support and Fulfil combined practice module is for IT professionals aiming to establish good cross-practice collaboration and effective service value streams. The individuals can demonstrate their understanding and application of the concepts covered in the five ITIL Management Practices at both strategic and operational levels maximizing value from these practices.

PeopleCert ITIL®4 Specialist: Monitor, Support and Fulfil Certification Training – 10PDUs. Read More »

ITIL®4 Practitioner Monitoring and Event Management

PeopleCert ITIL®4 Practitioner: Monitoring and Event Management Certification Training – 10PDUs

The ITIL 4 Practitioner: Monitoring and Event Management practice module is for IT professionals who want to systematically observe services and service components, and record, report, and respond to selected changes of state identified as events. The individuals can demonstrate their understanding and application of the concepts covered in the ITIL 4 Monitoring and Event

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ITIL® 4 Practitioner Problem Management

PeopleCert ITIL® 4 Practitioner: Problem Management Certification Training – 10 PDUs

The ITIL 4 Practitioner: Problem Management Practice module is for IT professionals who want to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and managing workarounds and known errors. The individuals can demonstrate their understanding and application of the concepts covered in the ITIL 4 Problem Management practice

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ITIL®4 Practitioner Service Request Management

Peoplecert ITIL®4 Practitioner: Service Request Management Certification Training- 10 PDUs

The ITIL 4 Practitioner: Service Request Management practice module is for IT professionals who want to support the agreed quality of service by handling all predefined, user-initiated service requests in an effective and user-friendly manner. This module provides an understanding and application of the key concepts, principles, values and challenges of the Service Request Management

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ITIL® 4 Practitioner Service Desk

PeopleCert ITIL® 4 Practitioner: Service Desk Certification Training – 10 PDUs

The ITIL 4 Practitioner: Service Desk practice module is for IT professionals who want to prove and validate their skills in this specific practice area. The individuals can demonstrate their understanding and application of the concepts covered in the ITIL 4 Service Desk The individuals can demonstrate their understanding and application of the concepts covered

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ITIL®4 Practitioner Incident Management

PeopleCert ITIL®4 Practitioner: Incident Management – 10 PDUs

The ITIL 4 Practitioner: Incident Management practice module is for IT professionals who are involved in minimizing the negative impact of incidents by restoring normal service operations as quickly as possible. The individuals can demonstrate their understanding and application of the concepts covered in the ITIL 4 Incident Management practice at both strategic and operational

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ITIL® 4 Specialist IT Asset Management (ITAM)

PeopleCert ITIL® 4 Specialist: IT Asset Management (ITAM) – 24 PDUs

The ITIL 4 Specialist: IT Asset Management module is for IT professionals who are involved in managing costs and risks, monitoring and ensuring compliance, and good governance of IT assets. Based on the ITIL 4 framework, the module provides both strategic and practical best practice guidance to help organisations understand the value of IT Asset

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