PeopleCert ITIL® 4 Practitioner: Problem Management Certification Training – 10 PDUs
The ITIL 4 Practitioner: Problem Management Practice module is for IT professionals who want to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and managing workarounds and known errors. The individuals can demonstrate their understanding and application of the concepts covered in the ITIL 4 Problem Management practice […]
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