PeopleCert SCRUM Master II

PeopleCert Scrum Master II is the second level of the PeopleCert Scrum qualification scheme provided and is aimed at anyone who wishes to become an efficient leading member in Scrum work environment. Scrum is an agile framework that helps teams work together to develop, deliver and manage complex software products. It increases team productivity by […]

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SDI – Service Desk Analyst v8 (SDA)

Overview The Service Desk Analyst (SDA) Professional Standard qualification recognizes an individual’s knowledge of customer service and support competencies and certifies that they have the skills required to work within the IT service and support industry. A certified individual will have: Essential skills and competencies to deliver efficient and effective support in the Service Desk

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SDI – Service Desk Manager v8 (SDM)

Overview The Service Desk Manager (SDM) qualification recognizes an individual’s knowledge of the competency requirements and skills required to be a manager of a service desk. SDM provides a thorough understanding of service desk management and leads to a globally recognised qualification. An SDM certified professional will be able to demonstrate: A thorough grounding in

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MSP®: Managing Successful Programmes Authorized Accredited Training Organization

1WorldTraining.com is authorized to deliver PeopleCert and Axelos Accredited training and examinations for following courses via self-paced e-learning, live online and classroom. 1 World Training offers special pricing for all MSP®: Managing Successful Programmes courses, to learners from following countries

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