This is the universal module, that is a key component of both, ITIL 4 Managing Professional and ITIL 4 Strategic Leader streams.
ITIL® 4 Strategist: Direct, Plan and Improve (DPI) Certification Training
| Course type | ITIL 4 DPI Official e-book (Digital) | 2 attempts at Exam | |
|---|---|---|---|
| E-learning Self-paced (1 Year) | Included | Included | |
| Virtual live-online (2 Days) | Included | Included |
Course Summary for ITIL® 4 Strategist: Direct, Plan, and Improve (DPI)
This Specialist module is for anyone who needs to align their team’s objectives to the organizational strategy. It also provides guidance on embedding continual improvement into the organizational culture. Direct, Plan, and Improve helps with planning work, improving products, and managing change.
ITIL® 4 DPI will help you to:
- Drive and manage effective organizational change
- Encourage a culture of continual improvement
- Facilitate decision-making
- Support change management
- Minimize disruption
- Innovate while remaining compliant.
It is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It provides individuals with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction.
The module covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization’s advantage.
It will provide practitioners with a practical and strategic method for planning and delivering continual improvement with the necessary agility.
If you would like a full understanding of the core materials, then attendance on our ITIL Managing Professional module training courses is mandatory.
Certification: On Passing Exam you become, ITIL® 4 Strategist: Direct, Plan, and Improve (DPI)
See ITIL® 4 DPI Introduction Video
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